Casino / Slots
These terms set out the rules that apply when you open and use your tk 55 account — covering how you access the platform, how transactions are handled through bKash and Bank Transfer, and what both sides are responsible for. Access and eligibility depend on your local law and the regions we currently support.
When you create an account with us, you are agreeing to a set of conditions that govern every interaction — from your first deposit to how we handle any dispute you raise. These terms are not a formality. They define what we commit to delivering and what we ask of you in return. Payment activity on your account, including deposits made via bKash or Bank Transfer, is subject to the transaction rules described in your account settings. If a deposit is submitted through bKash, the funds move according to the transaction flow shown at the time you confirm the request. Bank Transfer instructions are displayed inside your account wallet section and must be followed as written to avoid delays that are outside our control. We update these terms when our services change in a material way. We will notify you through the contact method on your account before any change takes effect. Continuing to use the platform after that notice period means you accept the revised terms. If you disagree, you may close your account by contacting support through the route shown on the Help page. These terms are governed by the laws of the jurisdiction applicable to your eligible region, and availability depends on local law where you are located.
Understanding what falls inside and outside these terms helps you know exactly where your rights and our obligations begin and end.
These terms apply fully to your registered account — login credentials, session activity, wallet balance and the account controls visible after you sign in. Any action taken through your account is covered by this policy.
Deposits and withdrawals processed through bKash or Bank Transfer are governed by the transaction rules in these terms. Third-party payment processors operate under their own separate conditions, which we do not control.
The games, live tables and sportsbook content available in the lobby are covered by these terms in respect of access and fair use. Game mechanics, RTP data and payout rules are determined by the individual content providers.
Links to external sites, third-party wallet apps and any service not operated directly by us fall outside the scope of these terms. We are not responsible for the content or practices of those services.
You have clear, actionable rights under these terms, and we have built the account interface to make them easy to exercise without needing to contact support first. Your transaction history is available in the wallet section of your account — every bKash deposit and Bank Transfer entry is recorded there with a reference number you can use if you raise a query. If any personal detail on your account is incorrect, you can update it directly in the account settings page. For details that require identity verification to change, the steps and required documents are listed on that same settings screen. If you believe a transaction has been processed incorrectly, raise it through the Help page and include the reference number from your wallet history — that speeds up the review. You also have the right to request a copy of the data we hold on your account by contacting us through the published support route.
Open the wallet section inside your account to see a full log of every transaction, including bKash and Bank Transfer entries, each with a reference number and timestamp.
Update your name, contact number or email directly in account settings. Identity-sensitive fields show the verification steps required before the change is saved.
Submit any question about a transaction or account action through the Help page. Include the transaction reference number from your wallet history for a faster response.
Contact us through the published support route to request a summary of the personal data held on your account. We will respond through the contact method registered to your profile.
If you have a question about how these terms apply to your account, use one of the contact routes below. We do not publish response time commitments here, but each route is monitored and your query will be logged with a reference number.
The Help page inside your account is the primary route for terms and transaction queries. Submit your question there and include your account reference for the fastest path to a resolution.
Live chat is accessible from the Help page when you are signed in. Use it to ask about specific clauses in these terms or to get guidance on an account action you are unsure about.
Reach us by email for written correspondence about your account rights or a data request. The email address is listed on the Contact section of the Help page.
We take the handling of your account data seriously and apply consistent practices across every account on the platform.
Your account data, including transaction records and contact details, is stored on secured servers. We retain records for the period required by the applicable regulations in your eligible region, after which they are deleted or anonymised.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings through the browser controls on your device. Disabling certain cookies may affect how account features display.
Your account is protected by the credentials you set at registration. We recommend keeping your password unique to this account. If you suspect unauthorised access, change your password immediately and contact us through the Help page.
When these terms are updated, we send a notice to the contact method on your account before the change takes effect. The current version of these terms is always available on this page, dated at the top of the document.
These questions cover what our members most commonly ask when reading through the terms for the first time.
Yes. Every transaction processed through bKash on your account is governed by the payment rules in these terms. The specific steps and limits for each transaction are shown inside your account wallet at the time you initiate the request.
No. We send a notice to the contact method registered on your account before any material change takes effect. You have the option to review the update and, if you do not agree, to close your account before the new terms apply.
Open the wallet section of your signed-in account. Every bKash and Bank Transfer entry is listed there with a reference number and a timestamp. Include that reference number when you submit a query through the Help page.
We retain your account records for the period required under the regulations applicable to your eligible region. After that retention period, your data is deleted or anonymised. You can request details of what we hold by contacting us through the published support route.
Yes. Access to the platform and the availability of specific features depend on your local law and the regions we currently support. We do not make legal certainty claims about eligibility — check the terms and the account registration page for the regions that apply.
Go to account settings while signed in. Most contact details can be updated directly from that page. Fields that require identity verification show the required steps and document list on the same screen before the change is saved.